We have been experiencing significant issues with our phones. We sincerely apologize for any inconvenience this may have caused.
Our location has phone service provided by Century Link. Our phone number normally provides us with several lines to receive calls, and call out. Phone service at our location has been significantly impacted by construction in front of our business. At times, we have only one phone line that works intermittently.
While Century Link remains slow to accomplish repair, we are still here for you. If you are unable to get through when attempting to call us, you can also contact us by email or text. Text messages sent to our normal phone number (352) 621-3678 will get through to us, as this service isn't dependant upon Century Link's phone lines.
This has greatly impacted not only your communication with us, but our communication with you. We have experienced delays calling our customers. We are making every effort to reach out to our customers who are waiting to hear from us. You may be waiting to hear from our service department, or anticipating us notifying you about your parts being received. We are doing our best to contact each customer that is waiting for a call. In addition, those looking to speak with our sales department may have difficulty reaching us. Right now, text message and email are likely the best way to communicate with us if you are unable to call.
We have been in frequent contact with Century Link about this. We are putting our best foot forward, and working to expedite the resolution to this problem.